Patrons no longer part of your school community can be permanently removed from Infiniti.


Historical Circulation Statistics


Prior to removing patron records decide if you want to Retain Deleted Patron Loans to ensure historical circulation data for statistical is preserved for accurate reporting of resource usage. If you choose not to preserve historical circulation data any statistical circulation reports on resource usage will reflect only current usage and not historical usage.


Deactivate patrons to be permanently Removed.


  • Go to Settings Cog > Users and search for the patron/s to deactivate and remove. Note: Only inactive patrons can be candidates for removal.
  • open the User record and untick the Enabled box >.
  • the patron record will then be found under the User Removal tab on the Users' screen.


Remove a Patron With No Outstanding Loans


Go to: Settings> Users > User Removal


Note: This is an irreversible and destructive process. You should read all the steps below carefully, proceed with caution, and process small numbers of removals in batches checking results as you progress.

  1. Go to Circulation or Settings Cog > Users and search for the patron/s to deactivate and remove. Note: Only inactive patrons can be candidates for removal.
  2. Optionally click {patron name} to review patron's details.
  3. Nominate the number of patrons to list per page (20, 50, 100, 200). Note: This number represents the number of patrons listed on the page and the maximum number of removals possible with each  operation.
  4. To tag patrons for removal:
    1. Patrons with outstanding loans cannot be tagged.
    2. Check  deletion box in the label row to mark all patrons displayed for removal. Note: The maximum number of removals possible per removal operation will not exceed the number displayed in the selection box.
    3. Check  deletion box adjacent to a patron's portrait to mark an individual patron for removal.
  5. Remove  checked patrons. Note: Remove patrons on the current page before moving to the next page to avoid losing checked patrons.
  6. Confirm removal process. Note: The process may take some time to complete.
Note: Patrons with current loans are identified and cannot be tagged for removal.
Note: The patron removal process is irreversible. Each removed patron record and all associated patron activity records will be permanently removed. 

Process a Patron With Outstanding Loans


Go to: Settings> Users > User Removal

  1. Locate records of patrons to remove. Note: Only inactive patrons can be candidates for removal.
  2. A Note will display beside the name of patrons with outstanding loans.
  3. Click  item/s hyperlink to view outstanding loans.
  4. Click Save changes button to mark all items as Lost and clear the patron's loan file.
  5. Tag patron for removal.
  6. Patron can now be removed as above.